TERMS & CONDITIONS

These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are Northern Log Cabins Limited, a company registered under number 13338195, whose registered office is at 6 George Street, Driffield, East Yorkshire, YO25 6RA, with email address josh@northernlogcabins.com, telephone number 01673260110 (the Supplier or us or we). Northern Log Cabins trading address is Unit 5, Poplar Farm, Tealby Road, Market Rasen, Lincolnshire, LN8 3UL.

1.    These are the Terms on which we will sell all Goods to you. By ordering any of the goods, you agree to be bound by these Terms and Conditions.

Interpretation

2.    Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession.

3.    Contract means the legally binding agreement between you and us for the sale and purchase of the Goods.

4.    Delivery Location means the Supplier’s premises or other location where the Goods are to be supplied, as set out in the Order.

5.    Goods means any goods that we supply to you, of the number and description as set out in the Order.

6.    Order means the Customer’s order for the Goods from the Supplier as set out.

Goods

7.    The description of the Goods is as set out in our website pages, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in colour or size.

8.    In the case of Goods made to your special requirements, it is your responsibility to ensure that any information you provide is accurate.

Basis of Sale

9.    The description of the Goods in our website, brochures or other form of advertisement does not constitute a contractual offer to sell the Goods.

10. When an Order has been made, we can reject it for any reason, although we will try to tell you the reason without delay. In this circumstance we will refund any deposit made to us.

11. A Contract will be formed for the Goods ordered, only upon signing this Contract or a deposit has been paid.

12. Any quotation is valid for a maximum period of 30 days from its date unless we expressly withdraw it at an earlier time.

13. No variation of the Contract, whether about description of the Goods, price or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.

14. We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer.

Price and Payment

15. The price of the Goods and any additional delivery or other charges for the Goods, and the total price of them and the charges, is that set out in our price list current at the date we accepted the Order or such other price as we may agree in writing.

16. Prices and charges include VAT at the rate applicable at the time of the Order.

17. Payment for Goods must be made. A 60% non-refundable deposit must be made within 7 days of signing this Contract by BACS transfer. 30% must be paid upon delivery before the Goods are unloaded. The remaining 10% must be paid immediately after the installation of the Goods. If the Goods are not being installed by us, then this payment must be made before the Goods are unloaded.

Delivery

18. You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, you will not be liable for extra charges.

19. If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery location, we may charge the reasonable costs of storing and redelivering them.

20. The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

21. It is the responsibility of the Customer to ensure that sufficient access is available. Orders will be delivered on a full articulated lorry and will require a suitable forklift for offload. If this is not possible, then we can provide a local transport company for use of a smaller lorry and HIAB offload. This will be charged to the customer at cost (no profit for Northern Log Cabins Limited) but we must be made aware of this. The Customer will be made aware and advised of these needs upon the initial site survey by Northern Log Cabins and this will be included on the price list (appendix 2).

Risk and Title

22. Risk of damage to, or loss of, the Goods will pass to you when the Goods are delivered to you.

23. You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owed by you, in which case you must return them or allow us to collect them.

Withdrawal

24. Should you withdraw from the Contract before Delivery is completed, you will not be able to claim back the non-refundable deposit.

Conformity

25. We have a legal duty to supply the Goods in conformity with the Contract and, will not have conformed if the delivery does not meet the following obligation.

26. Upon Delivery, the Goods will:

a.    be of satisfactory quality

b.    be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you have made known to us.

c.     conform to the description

27. The Goods are fit for purpose but not manufactured to comply with building regulations, this remains the responsibility of the customer to ensure conformity. If they do need to comply with building regulations or the Caravan Sites Act 1968, we must be made aware of this prior to the Contract as this will affect pricing.

28. It is not a failure to conform if the failure has its origins in your materials. A suitable base must be in place prior to installation (unless Northern Log Cabins Limited are undertaking that work) The correct maintenance must be carried out by the customer once the building is complete. We can recommend a suitable preserver and treatment if you require. Expansion and contraction in log cabins is a very common thing and usually occurs within the first 12-24 months of the cabins installation. This is normal due to timber being a natural product and is caused by the moisture content within the timber itself. This can be managed by ensuring the correct protection and maintenance is carried out on the cabin once it is installed. Advice on this can be supplied by Northern Log Cabins Limited.

Privacy

29. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.

30. Where you supply personal data to us so we can provide Goods to you, and we process that personal data in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:

a.    before or at the time of collecting personal data, we will identify the purposes for which information is being collected;

b.    we will only process personal data for the purposes identified;

c.     we will respect your rights in relation to your personal data; and

d.    we will implement technical and organisational measures to ensure your personal data is secure.

31. For any enquiries or complaints regarding data privacy, you can email: josh@northernlogcabins.com

Sub-contractors

32. Installation, Electrical, Plumbing and Ground work can be offered by Northern Log Cabins Limited. The Supplier will only be liable for any installation, electrical, plumbing and ground work if the consumer chooses Northern Log Cabins Limiteds team to help perform its duties. Any sub-contractors that you the consumer may choose, Northern Log Cabins will not be liable for issues caused.

33. If you the customer choose Northern Log Cabins Limited to perform extra duties, we take the initial 60% deposit before any timber is ordered, 30% on delivery of the goods (before offload) and 10% on completion.

Governing law and jurisdiction

34. The Contract (including any non-contractual matters) is governed by the law of England and Wales.

35. Disputes can be submitted to the jurisdiction of the courts of England and Wales, or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.